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Privacy Policy

Effective Date: 12.12.2023

African Express ("we‚" "our‚" "us") is committed to protecting your privacy. This Privacy Policy explains how we collect‚ use‚ disclose‚ and safeguard your information when you visit our website flyafricanexpress.com and mobile app  African Express Mobile‚ use our services‚ or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

a. Personal Identification Information:

  • Name
  • Email address
  • Phone number
  • Address

b. Non-Personal Identification Information:

  • Browser type
  • Operating system
  • Internet service provider
  • Referring/exit pages
  • Date/time stamp
  • Clickstream data

c. Financial Information:

  • Payment card details
  • Billing address

d. Travel Information:

  • Travel itineraries
  • Passport details
  • Special service requests (e.g.‚ meal preferences‚ accessibility needs)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services
  • To process transactions
  • To improve customer service
  • To personalize user experience
  • To send periodic emails (e.g.‚ booking confirmations‚ service updates)
  • To administer promotions‚ surveys‚ or other site features

3. How We Protect Your Information

We adopt appropriate data collection‚ storage‚ and processing practices and security measures to protect your data.